Southern Cross Group Services Pty Ltd is committed to protecting your privacy.
Collecting and using your personal information
At Southern Cross we are mindful to protect your personal information and to provide a safe and secure website.
We collect your personal information when you use our on-line enquiry system. The information we collect is your contact information which may include your name, address, e-mail address and phone number.
If you do not provide this information you may not receive a response to your query.
We will only use your personal information to:
- Communicate with you;
- Provide you with information about our services;
- Profile people accessing our website.
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
No personal data is obtained, stored or shared by this website or by Google.
Security
The personal information we collect will be kept confidential. We only share this information with our related companies, contractors and service providers. At no time will this information be traded, swapped, exchanged or sold to any other party or company.
All personal information is kept on a secure server and protected by firewall security systems.
Chatbot
This website uses Tidio, a chat platform that connects users with the customer support of Southern Cross Group. We are collecting email addresses / names / phone numbers only with the consent of the users in order to start the chat. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy.
Southern Cross Group is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).
Access to your Personal Information
If you require access to the personal information we hold about you, please contact info@scgroup.global.