24/7 Control Room Monitoring
Our highly trained and qualified staff are on hand 24 hours a day, 7 days a week, to provide our clients with peace of mind that their people, property and assets are safe. Our chief priority is the provision of an effective, instantaneous response in the event of an emergency. Our superior technology allows us to execute automated common operator actions, providing supervisors with valuable information on alarms, the performance of operators and the overall system functionality (including maintenance issues).
Southern Cross Group understands that false alarms create unnecessary burden for business owners, managers, residents, and emergency responders. Not only are they stressful and time consuming, they also result in complacency, lost productivity, and higher operational costs. To mitigate these issues, we provide real-time, back-to-base alarm monitoring services with video verification of all alarms.
Southern Cross Group is proud to utilise the most advanced alarm monitoring software currently on the market, capable of integration with all standard alarm receivers (PSTN, GPRS, IP AND GSM), IP alarm signals (directly from IP alarm panels and communicators), camera systems (Mobotix, Avigilon, Bosch, Milestone, Hikvision, Dahua and more) and lone worker devices. Our software meets international grading criteria, BS, UL, Grade 1 certification.