TrainingCertificate IV in Leadership and Management

Southern Cross Training is a Registered Training Organisation (RTO No: 41086)

Cert IV Leadership and Management


The Qualification that takes your career to the Management level.

Race ahead of the competitive edge with our Nationally Recognised course BSB42015 “Certificate IV in Leadership and Management”, an intense 5 x day face to face program in a professional setting, which is then followed by few home study and completion of assessments.

National Course Code: BSB42015

Course Description: The BSB42015 Certificate IV in Leadership and Management.

The BSB42015 Certificate IV in Leadership and Management is meticulously designed for individuals aspiring to become leaders and develop their leadership qualities in the industry. The certificate course also delivers you the necessary communication skills that are required to plan, organize, implement and monitor team’s performance.

If you think that, leadership and management is your cup of tea and currently working in or towards a management role, then our Certificate IV in Leadership and Management course is the perfect way to formalise your skills.

By undertaking this course, you will learn a variety of skills and content, including but not limited to:

  • Operational planning
  • Excellent customer service skills
  • Risk management
  • Develop effective teams
  • Provide guidance and leadership to others

Individuals in Leadership and Management roles are a vital link between employees and senior management in every organisation. The Certificate IV course from Southern Cross Training has been developed to provide individuals in Leadership and Management role, comprehensive skills to lead and manage the team and their workload.

  • Department Manager
  • Team Leader
  • Coordinator
  • Leading Hand
  • Supervisor

By undertaking the BSB42015 Certificate IV in Leadership and Management course, you are introduced to essential communication and knowledge process that will allow you to process, analyse information in order to apply solutions to a wide range of real-time problems, both predictable and unpredictable problems.
The practical approach expands your leadership and management capability and makes you industry ready and emerge as a leader across a range of industries and organisations.

A qualified assessor will support you on a regular basis, to coach and assess learning. The coach will also be available to communicate with participants via phone, email or any other form of communication that suits the participant.


This qualification includes 12 units of competency as specified by the training package
Total number of units = 12
4 Core Units
8 Elective Units.

BSBLDR401 CORE Communicate effectively as a workplace leader
BSBLDR402 CORE Lead effective workplace relationships
BSBLDR403 CORE Lead team effectiveness
BSBMGT402 CORE Implement operational plan
BSBINN301 ELECTIVES Promote innovation in a team environment
BSBMGT403 ELECTIVES Implement continuous improvement
BSBLDR404 ELECTIVES Lead a diverse workforce
BSBRSK401 ELECTIVES Identify risk and apply risk management processes
BSBWOR404 ELECTIVES Develop work priorities
BSBCMM401 ELECTIVES Make a presentation
BSBMGT401 ELECTIVES Show leadership in the workplace
BSBWRT401 ELECTIVES Write complex documents


A range of assessment methods are used in this course. These may include case studies, projects, practical exercises and reports, providing you with a portfolio of well-rounded work experience.

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  • It is my belief that Southern Cross’ client focused approach, in conjunction with the time they have taken to meticulously review our location’s needs, places them a cut above the competition.
    Kirin Lindop Venue Operations and Business Development Manager. Cronulla Sutherland Football Club
  • In my opinion, Southern Cross’ approach to contract management sets them apart from their competitors.
    Robert Alam National Facilities Manager of Calvary Care
  • Southern Cross are successful in helping me add sustainable value to the business and I would not hesitate recommending them.
    Brian Sankey National Security Manager, British American Tobacco Australia


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