TrainingCertificate IV in Business Administration

Southern Cross Training is a Registered Training Organisation (RTO No: 41086)

Certificate IV in
Business Administration


Course Code BSB40515

The Qualification that takes your career to the Senior stepping level.

You have chosen a role that offers many career opportunities. You’re focused on building a successful career. The BSB40515 Certificate IV in Business Administration will build your technical and practical skills that can lead you to a senior role. This is an intense 5 x day face to face program in a professional setting. Followed by some home study and completion of assessments.

National Course Code : BSB40515

Course Description : The BSB40515 Certificate IV in Business Administration

This qualification reflects the role of individuals working to build a career as a Professional in the workplace. You will learn how translate your skills and knowledge in a range of enterprise and industry contexts.

You will learn how to assume responsibility for your own performance, and how to proactively work in a team. You will learn how apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

By undertaking this course, you will learn a variety of skills and content, including but not limited to:

  • Planning
  • Customer service skills
  • Risk management
  • Work in effective teams

A qualified assessor will support you on a regular basis, to coach and assess learning. The coach will also be available to communicate with participants via phone, email or any other form of communication that suits the participant.

  • Department Manager
  • Team Leader
  • Coordinator
  • Leading Hand
  • Supervisor


This qualification includes 10 units of competency as specified by the training package BSB40515 Includes 10 Elective Units.

BSBADM405 ELECTIVES Organise meetings
BSBADM406 ELECTIVES Organise business travel
BSBFIA401 ELECTIVES Prepare financial reports
BSBITU401 ELECTIVES Design and develop complex text documents
BSBITU402 ELECTIVES Develop and use complex spreadsheets
BSBINN301 ELECTIVES Promote innovation in a team environment
BSBITS401 ELECTIVES Maintain business technology
BSBMKG413 ELECTIVES Promote products and services
BSBMKG414 ELECTIVES Undertake marketing activities
BSBWHS401 ELECTIVES Implement and monitor WHS policies, procedures
and programs
To meet legislative requirements


A range of assessment methods are used in this course. These may include case studies, projects, practical exercises and reports, providing you with a portfolio of well-rounded work experience.

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  • It is my belief that Southern Cross’ client focused approach, in conjunction with the time they have taken to meticulously review our location’s needs, places them a cut above the competition.
    Kirin Lindop Venue Operations and Business Development Manager. Cronulla Sutherland Football Club
  • In my opinion, Southern Cross’ approach to contract management sets them apart from their competitors.
    Robert Alam National Facilities Manager of Calvary Care
  • Southern Cross are successful in helping me add sustainable value to the business and I would not hesitate recommending them.
    Brian Sankey National Security Manager, British American Tobacco Australia


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Vicinity Centres NSW Government Investa Westfield Merlin Group Cronulla Sharks

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