Certificate IV in Business Administration


Course Code BSB40515

The Qualification that takes your career to the Senior stepping level.

You have chosen a role that offers many career opportunities. You’re focused on building a successful career. The BSB40515 Certificate IV in Business Administration will build your technical and practical skills that can lead you to a senior role. This is an intense 5 x day face to face program in a professional setting. Followed by some home study and completion of assessments.

National Course Code : BSB40515

Course Description : The BSB40515 Certificate IV in Business Administration

This qualification reflects the role of individuals working to build a career as a Professional in the workplace. You will learn how translate your skills and knowledge in a range of enterprise and industry contexts.

You will learn how to assume responsibility for your own performance, and how to proactively work in a team. You will learn how apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

By undertaking this course, you will learn a variety of skills and content, including but not limited to:

  • Planning
  • Customer service skills
  • Risk management
  • Work in effective teams

A qualified assessor will support you on a regular basis, to coach and assess learning. The coach will also be available to communicate with participants via phone, email or any other form of communication that suits the participant.

  • Department Manager
  • Team Leader
  • Coordinator
  • Leading Hand
  • Supervisor


This qualification includes 10 units of competency as specified by the training package BSB40515 Includes 10 Elective Units.

BSBADM405 ELECTIVES Organise meetings
BSBADM406 ELECTIVES Organise business travel
BSBFIA401 ELECTIVES Prepare financial reports
BSBITU401 ELECTIVES Design and develop complex text documents
BSBITU402 ELECTIVES Develop and use complex spreadsheets
BSBINN301 ELECTIVES Promote innovation in a team environment
BSBITS401 ELECTIVES Maintain business technology
BSBMKG413 ELECTIVES Promote products and services
BSBMKG414 ELECTIVES Undertake marketing activities
BSBWHS401 ELECTIVES Implement and monitor WHS policies, procedures
and programs
To meet legislative requirements


A range of assessment methods are used in this course. These may include case studies, projects, practical exercises and reports, providing you with a portfolio of well-rounded work experience.

Our Clients A selection of companies Southern Cross Group Management have experience in working with.


  • ozharvest
  • walltowallride
  • lysicratesfoundation
  • obk
  • thelongwalk

About Us

Founded in Sydney in 2005, Southern Cross Group is one of the few remaining, wholly owned Australian services company with a focus on delivering Facility, Training and Technology solutions. Working in partnership with our clients, Southern Cross Group provide a consultative approach to truly understand our clients’ needs. We deliver comprehensive integrated services to over 800 client sites across Australia. We provide a wealth of experience and solutions in complex environments, ranging from retail, commercial/corporate, infrastructure, government, health, industrial, manufacturing, events and entertainment. Southern Cross Group – where facility, training and technology solutions merge to deliver peak efficiency.
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