Certificate III in Warehousing Operations


Course Code TLI31616

The Qualification that puts you in control of your future in one of the busiest industries across the country.

You have chosen a role that offers many career opportunities. You’re focused on building a successful career. The TLI31616 Certificate III in Warehousing Operations will build your technical and practical skills . This is an intense 10 x day face to face program in a professional setting. Followed by some home study and completion of assessments.

National Course Code: TLI31616

Course Description : The TLI31616 Certificate III in Warehousing Operations

This is a general qualification for the Warehousing and Storage Industry. It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, with some discretion and judgement in selecting equipment, services or contingency measures and within known time constraints. No licensing, legislative or certification requirements apply to this qualification at the time of publication.

You will learn how to assume responsibility for your own performance, and how to proactively work in a team. You will learn how apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

By undertaking this course, you will learn a variety of skills and content, including but not limited to:

  • Planning and organising
  • Problem solving
  • Teamwork
  • Technology

A qualified assessor will support you on a regular basis, to coach and assess learning. The coach will also be available to communicate with participants via phone, email or any other form of communication that suits the participant.

The following occupations relate to this qualification.

  • Cold Store Operator
  • Credits/Returns Officer
  • Dispatch Clerk
  • Forklift Driver
  • General Warehouse Operator
  • Grain Handler
  • Postal Worker
  • Purchasing Clerk
  • Stock Controller
  • Store person


This qualification includes 19 units of competency as specified by the training package TLI. Total number of units = 19 | 3 core unit plus

16 general elective units from the general elective units. Up to 3 general elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification.

TLIF0001 CORE Apply chain of responsibility legislation, regulations and workplace procedures
TLIF1001 CORE Follow work health and safety procedures
TLIL1001 CORE Complete workplace orientation/induction procedures
TLIA3015 ELECTIVES Complete receival / despatch documentation
TLIA3016 ELECTIVES Use Inventory systems to organise stock control
TLIA3017 ELECTIVES Identify products and store to specifications
TLIA3018 ELECTIVES Organise despatch operations
TLIA3019 ELECTIVES Organise receival operations
TLIA3024 ELECTIVES Organise warehouse records operations
TLIA3026 ELECTIVES Monitor storage facilities
TLIA3039 ELECTIVES Receive and store stock
TLIE3002 ELECTIVES Estimate/calculate mass, area and quantify dimensions
TLIE3004 ELECTIVES Prepare workplace documents
TLIE3012 ELECTIVES Consolidate Manifest documentation
TLIF3003 ELECTIVES Implement and monitor work health and safety procedures
TLIG3002 ELECTIVES Lead a work team or group
TLIJ3002 ELECTIVES Apply quality systems
BSBCUS301 ELECTIVES Deliver and monitor a service to customers
BSBWOR301 ELECTIVES Organise personal work priorities and development


A range of assessment methods are used in this course. These may include case studies, projects, practical exercises and reports, providing you with a portfolio of well-rounded work experience.

Our Clients A selection of companies Southern Cross Group Management have experience in working with.


  • ozharvest
  • walltowallride
  • lysicratesfoundation
  • obk
  • thelongwalk

About Us

Founded in Sydney in 2005, Southern Cross Group is one of the few remaining, wholly owned Australian services company with a focus on delivering Facility, Training and Technology solutions. Working in partnership with our clients, Southern Cross Group provide a consultative approach to truly understand our clients’ needs. We deliver comprehensive integrated services to over 800 client sites across Australia. We provide a wealth of experience and solutions in complex environments, ranging from retail, commercial/corporate, infrastructure, government, health, industrial, manufacturing, events and entertainment. Southern Cross Group – where facility, training and technology solutions merge to deliver peak efficiency.
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