Southern Cross Group is a provider of Facility, Training and Technology solutions in Australia. With a focus on innovation and people, our strategic management model has seen the company’s portfolio grow to over 800 client sites nationally across a vast range of industries in both the public and private sectors.
Southern Cross Group offer a wide range of comprehensive and integrated services to the following sectors;
- Events & Hospitality
Southern Cross Group have been involved with the protection, maintenance and general services associated with infrastructure since 2005. Our services support all aspects of the asset lifecycle, from strategy, planning, procurement, construction, commissioning, operation, maintenance, optimisation, decommissioning and disposal. We have developed a comprehensive suite of services to support the optimal management of your infrastructure asset focussed on the core purpose and key commercial drivers.
Our extensive experience with risk management, critical infrastructure and associated events have provided Southern Cross Group with unique perspective regarding infrastructure assets, their performance (and failures) allowing us to design services packages to mitigate and manage potentially adverse outcomes. With a commercial approach, focussed on the key asset potential, we develop a “asset loyalty” amongst our team, working to realise the desired outcomes for all stakeholders.
Working in partnership with our clients, our integrated service solutions help to ensure the smooth running of their Commercial properties. Our clients require an agile and flexible company to provide Facility Services 24/7. In the changing landscape of Commercial property, our passionate team members and management are adaptable and quickly respond to provide services that are innovative, sustainable and commercially viable.
Our tried and tested measures and systems are implemented to deliver a premium, reliable and hands-on service enabling our clients to concentrate on managing their business, knowing that their premises are presented in the best possible way whilst providing a safe and welcoming environment.
Southern Cross Group are a preferred supplier for the Whole of Government NSW and the Whole of Government Victoria. We work in partnership to deliver Facility Services to meet the required scope of works. Our comprehensive suite of services supports the optimal management of assets.
We are agile and adapt to changes, embrace new technologies, offer innovative solutions, global best practices and deliver to our clients, tailored integrated service solutions to suit their needs.
We constantly explore ways to reduce our impact on the environment and promote sustainability with various programs including water saving initiatives and phosphate-free products.
Our extensive experience with risk management, critical infrastructure and associated events have provided Southern Cross Group with unique perspective regarding infrastructure assets, their performance (and failures) allowing us to design services packages to mitigate and manage potentially adverse outcomes.
With a focus in community and indigenous engagement, Southern Cross Pacific, part of the Southern Cross Group, was founded to provide genuine career opportunities to Aboriginal and Torres Strait Islander peoples. As a majority owned indigenous organisation, Southern Cross Pacific is a registered member of Supply Nation and have received ISO Accreditation for our Quality, Environmental and WHS Management Systems. We recognise the importance of ongoing communication, working directly with local communities to generate lasting results. With a vision to foster engagement and involvement throughout Australia, Southern Cross Pacific is committed to equity and prosperity.
Healthcare is a critical and complex service sector devoted to well-being in a highly regulated and scrutinised industry. Southern Cross Group appreciate the dynamic nature of the industry and are committed to working with our clients in understanding, not just their Facility and Asset needs, but their distinct service, customer and business needs.
Southern Cross Group undertake detailed consultation and assessment with our Healthcare industry clients, then we devote time in assessing and identifying the optimal solutions, technology, personnel and approach. We take pride in developing our services to support the mission and goals of our client, from the equipment used and consumables to the selection of staff, their training, management and maintenance of the ongoing relationships with stakeholders.
We welcome the opportunity to better understand your business and assess if Southern Cross Group can provide sustainable solutions for your Healthcare service.
Our focus will always be to create a clean and safe environment for the enjoyment of customers, visitors and staff.
Listening to our clients is paramount to our success. The bespoke services provided ensure our clients requirements are fulfilled. Our clients are very satisfied with the quality and level of service we provide.
Safety and customer experience are our primary objectives, protecting people and assets whilst ensuring that visitor experience is exceptional within any asset where we are engaged.
Events & Hospitality
The Event and Hospitality industry provides a wealth of challenges in this dynamic and fast paced environment. Southern Cross Group have forged their reputation from taking on these challenges and delivering exceptional service and value to our clients for more than 10 years.
Southern Cross Group have extensive experience providing a range of services for major events, registered clubs, five-star hotels, conventions, conferences and entertainment venues. From the planning and pre-assessment with the management team, to service delivery and operations, we provide excellent customer service at your venue or event to ensure a successful outcome. Taking into consideration the key components that deliver a successful service, regulatory requirements and customer experience, Southern Cross Group can assist with a range of services including Concierge, VIP Services, Security, Cleaning, Traffic Control and Valet, as well as a full suite of trades and supporting services tailored to the needs of the venue or event.
We would be pleased to meet with you to better understand your needs and provide a no obligation assessment and quotation.