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Management Report

Build for a Cure

Build for a Cure, a program run by the Children’s Cancer Institute, aims to raise funds for researching cancer and caring for children with cancer. By auctioning a home, built entirely through donations and volunteer work over a strict 21-day period, the Institute hopes to raise up to $800,000 in its October efforts to help children beat cancer.

Southern Cross Group is proud to support the Build for a Cure campaign that will not only bring us a step closer to finding a cure, but also help to remove the stigma of the diagnosis and what it means when families are told their children have cancer. As a supporting partner of the Institute, we hope that our generous donations and support will assist in raising funds and awareness of childhood cancer and the terrible impact it has on families.

For more information on the Children’s Cancer Institute’s Build for a Cure program, as well as a live-time lapse of the construction.

Footage from the October house’s flying start can be found here.

Building with a cure

Southern Cross Group: The Re-Structure and What You Need to Know

Southern Cross Group Divisions

As a national organization at the cutting edge of service delivery and innovation, Southern Cross has made steps in a bold new business direction. With the intention to diversify, expanding and offering our clients more than ever, Southern Cross will be undergoing a major restructure. The company will now operate as four separate divisions underpinned by the parent company, Southern Cross Group. These divisions are as follows:

 

  • Technology. Southern Cross Technology will focus purely on tech and innovation. Operating as experts in the industry, Southern Cross Technology will offer hardware procurement and installation, proprietary app and software development and professional website development
  • Training. A Registered Training Organisation, Southern Cross Training will operate independently to deliver a wide range nationally accredited courses throughout Australia.
  • Developments. Offering property development and construction services for residential, commercial and industrial projects, Southern Cross Developments has the capability to design, plan and build to specifications or in consultation with one of our experts.
  • Facility. Offering a range of hard and soft facility services, these operations have formed the cornerstone of the organisation to date. Southern Cross Facility’s capability includes services such as Security, Cleaning, Traffic Control and Concierge.

For Southern Cross employees working within security, cleaning, maintenance, concierge and other services, this restructure will not affect you. This is simply a change of direction to diversify and expand our operations. Through this, we will have the capability to offer clients a greater suite of services and across a larger geographical area. The proposed structure of the new business approach has been illustrated below.

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Work Experience for Young Victorian

Young Cooper Bourke from Melbourne was required to undertake placement as part of Bayside Secondary College’s work experience program. After choosing Southern Cross Group and attending some time at Southern Cross sites, Cooper wrote a recount of his experience.

“It was a cold Melbourne morning when I arrived at Southern Cross Group, and I was quickly set to work. I was tasked with creating a questionnaire to use as interview questions with a group of Security Officers. The questions I created involved things along the lines of what their average day at work was like and if they ever stressed about working, just to get the gist of what being a Security Officer was like.

On the 19th of July, I interviewed my first Security Officer.  George has been with Southern Cross for over six years and a Security Officer for even longer. We sat down inside The Glen, a small shopping centre located in Glen Waverly. Once we began the interview, I received answers that I expected, but also answers that surprised me.  George explained to me that he began his career in security due to his passion for helping people.

Half way through the survey I asked the question “Do you feel safe while on the job?” George told me that he does and that he rarely ever feels unsafe. This made me think about what security officers do every day. I knew that Security Officers could experience very horrible things and to think that George never feels unsafe goes to show how his confidence overpowered the fear that a lot of other Security Officers may have while working.

George’s positive attitude gave me confidence in knowing that somebody like him was protecting, not only the shopping centre but also the people inside it. Roughly half way through the survey, I asked George if he felt as though he was properly trained and how often his training comes in useful. As expected, George exclaimed that he felt as though he was properly trained; which was another confidence boost for me. George then told me that his training comes in useful everyday, helping in any situation, from stopping a thief to saving someone having a cardiac arrest.

All in all, my work experience placement at Southern Cross Group was something I will always remember.

It not only taught me how a large security organisation functions, but also taught me various skills I can use outside the workplace. The Officers I met gave me a small insight to what being a Security Officer at Southern Cross Group was like and I’m glad in knowing that people like them will be around. I learned a lot during my week and I would recommend it for anybody searching for a work experience placement, even if they aren’t interested in security.”

Ernst & Young – Entrepreneur of the Year Awards

Eastern Region finalists in the 2016 EY Entrepreneur of the year award

Each year Ernst & Young scour the country to find individuals with the drive and ambition to turn their dreams into reality. This year, our own CEO Sam Johnson was chosen among Australia’s best and brightest as one of Sydney’s most exceptional entrepreneurs. As the winner of the 2014 WSABE Young Entrepreneur of the Year award, and with the significant growth and diversification of Southern Cross since then, Sam entered the program with high hopes of taking the title.

After a fantastic night of talks and discussions, with guest speakers Sam was a finalist for the Eastern Region (NSW and ACT), standing alongside some of Australia’s most accomplished business-people. Despite his efforts, Sam was not chosen as a National Finalist.

Congratulations on your position as Regional Finalist Sam! Next year you’ll make it all the way! Source – http://www.ey.com/au/en/newsroom/news-releases/news-nsw-and-act-ey-entrepreneur-of-the-year-tm-finalists-revealed

 

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Newcastle Jockey Club: First Past the Post

Southern Cross Group are proud to announce we have been selected to perform security services for The Newcastle Jockey Club at their Broadmeadow and Cessnock Raceways. Selected due to our events experience and diligence in customer service training, Southern Cross relishes the challenge of adding to our events portfolio at these prestigious sites. Located in the heart of Newcastle on the picturesque Hunter Coast, the club has a proud tradition stretching back over 100 years and their Broadmeadows Racecourse is the largest provincial thoroughbred racing club in New South Wales. Raceday is always a hive of activity and excitement and Southern Cross are at the very centre of events, ensuring a seamless day out for this, the Sport of Kings.

Safety Tip: Green Cleaning for A Cleaner Future

In the cleaning industry, we are often told that ‘Green’ alternatives are superior to their harmful, chemical counterparts. But why is this the case? Why is green cleaning so much better than traditional products? The following list of benefits from care.com highlights why green cleaning products are undoubtedly the way of the future:

Safer Spaces

Some of the chemicals we use to clean client sites contain dangerous and harmful chemicals, some of which require us to wear protective equipment like gloves or goggles. Part of this risk is also passed on to clients and their customers who interact with these sites. Studies show that cleaning products which linger in the air and remain on surfaces can raise the risk of asthma development. Since green cleaning products don’t use these harsh chemicals, the risk is entirely removed.

Cleaner Environment

When cleaning sites, it’s easy to overlook the impact we are having on the environment. Many chemicals used in cleaning can damage aquatic ecosystems and harm the animals living in these areas. Many green cleaning products are biodegradable and can be more safely disposed in waterways, minimising the impact on the environment. Additionally, most green products utilise recyclable packaging, which can also result in cleaner environments.

Safer Products

Remember the protective equipment mentioned earlier? While many conventional cleaning products contain ingredients which can burn and irritate the skin and eyes, green products are often non-corrosive and meet strict standards regarding inhalation, toxicity, combustibility and skin absorption.

Better Air Quality

Many people can’t stand the smell of strong chemicals, and in some cases this could result in reduced business for our clients. On the other hand, green products are often made with natural oils and fragrances to produce pleasant odours.

From these few points, it’s easy to see that green cleaning is the way to go. Green initiatives have already begun at many of our cleaning sites to protect our staff, clients and everybody who interacts with these places.

For the full article, visit https://www.care.com/a/7-benefits-of-green-cleaning-1303041029

Outstanding Incident Response

During a recent incident at Westfield Parramatta involving a travelator, Southern Cross Group’s Security Officers reacted swiftly to take crowd controlling measures and ensure the safety of shoppers. During this high-pressure incident, our Officers acted professionally and efficiently, diffusing the situation and contacting the appropriate emergency services. In light of their efforts and outstanding team work, we are very proud to award the following team members:

  • Iputake Palu
  • Michael Khan
  • Farhad Rasouli
  • Nate Hoeft
  • John Gorton
  • Mustafa Sinnep
  • Roberto Asame
  • Nahmatullah Wardak
  • Abdul Rahman

Parramatta Awards collage

Colonnades Mother’s Day Surprise

To celebrate Mother’s Day and show our appreciation for all the incredible women in our lives, Southern Cross group teamed up with Vicinity Centres to conduct a special Mother’s Day initiative at Collonades Shopping Centre in South Australia. From May 7th to 9th, once every hour, Southern Cross security officers randomly selected a lucky mother to receive a small gift of a bouquet of flowers, a box of chocolates and a card to show our thanks for all the hard work they do. All of the chosen mothers were pleasantly surprised by the gesture, one mother reportedly expressing her gratitude by saying “Wow! It looks like I’m getting something for Mother’s Day after all!”.

That’s fantastic customer service!Mother Collage

Our Clients A selection of companies Southern Cross Group Management have experience in working with.

COMMUNITY PROJECTS WE SUPPORT…

  • ozharvest
  • walltowallride
  • lysicratesfoundation
  • obk
  • thelongwalk
About Us
Founded in Sydney in 2005, Southern Cross Group is one of the few remaining, wholly owned Australian Facility services company with a focus on delivering Facility and Technology solutions. Working in partnership with our clients, Southern Cross Group provide a consultative approach to truly understand our clients’ needs. We deliver comprehensive integrated services to over 800 client sites across Australia. We provide a wealth of experience and solutions in complex environments, ranging from retail, commercial/corporate, infrastructure, government, health, industrial, manufacturing, events and entertainment. Southern Cross Group – where facility and technology solutions merge to deliver peak efficiency. Read more
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Company Reg Info: NSW M/L 409120438 | VIC M/L 79535610S | QLD M/L 3370748 | SA M/L ISL 241577 | WA M/L SA40794 | ACT M/L 17502119 | TAS M/L 20207 | NT M/L 297

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